Špecialisti v oblasti databáz a počítačových sietí inde neuvedení

– understand how the Internet, servers and basic networking work; – support Linux-based infrastructure in a hosting environment; – troubleshoot issues using Linux command-line tools; – check logs, system services, network status and hardware monitoring data; – help diagnose server software, hardware and connectivity issues; – process customer requests and provide clear written responses in English; – search for information independently and analyze possible solutions; – follow escalation procedures for complex or critical incidents; – work with cloud-related tools and infrastructure services; – keep support tickets structured, detailed and understandable.