Account Manager
Your tasks
About the role We are seeking an experienced Account Manager to join our Sales team based in Jakarta. In this strategic position, you will be responsible for managing and nurturing key client relationships, ensuring customer satisfaction and driving revenue growth. As an Account Manager, you will serve as the primary point of contact for your assigned accounts, working closely with clients to understand their business needs and delivering tailored solutions that drive mutual success. This role is fundamental to our business growth strategy and offers the opportunity to make a significant impact on our commercial objectives.
- Managing a portfolio of assigned accounts and building strong, long-term relationships with key clients
- Identifying and understanding client business objectives, challenges and requirements to develop targeted solutions
- Conducting regular account reviews and business planning sessions with clients to ensure alignment and satisfaction
- Driving revenue growth through upselling, cross-selling and identifying expansion opportunities within existing accounts
- Preparing and presenting proposals, quotations and commercial agreements tailored to client needs
- Liaising between clients and internal teams to ensure service delivery, problem resolution and client success
- Monitoring account performance, tracking key metrics and reporting on account status and forecasts to management
- Maintaining accurate and up-to-date records of all client interactions and account information in relevant systems
- Attending client meetings and events to strengthen relationships and gather market intelligence
- Collaborating with colleagues across sales, operations and support functions to deliver exceptional client experiences
Requirements
- Max 30years old
- Fresh graduates or candidates with min. 2 years of experience are welcome to apply
- Skill: communication & presentation (English fluently)
- Develop & execute Sales plan
- Find new customers
- Target oriented
- Maintain mutual relationships with customer, principal, & distributor
- Experience in selling Data Center / Data Analytics / Networking / Virtualization
- Strong network in industries: telecommunications, government, FSI (financial services industry), banking, oil & gas, and manufacturing & distribution
Skills:
- Customer Relationship Management
- Sales Strategy
- Key Account Management
- Sales and Marketing
- B2C Sales
- B2B Sales
- Client Services
- Account Management