Service Technician
Your tasks
Position summary You will do the service execution and on call duties from Crane Service and other assignments. The work we offer is varied and 2 days are never the same. You might be interested to learn that we are the original service provider for both Konecranes and Demag equipment. Reporting to Service Manager & Field Supervisor. We recognize that people come from diverse backgrounds and skills and welcome all to apply.
Your main responsibilities will include
- Submit complete service report and recommendation to service team leader within two (2) days after job completed and report to supervisor after job completed done
- Implement work safety regulations such as safety driving, working at heigh, job safety analysis, including 5-S are followed
- To assist service team leader in field job execution and workshop activity
- Perform service job following work instruction (technical guidance) in repair & service agreement and ensure getting approval from customer completely
- Maintain and utilize service vehicle with fleet management system
- Maintain tools, personal protective equipment & service vehicles
- To perform productivity and control expenses effectively
- To attend service and safety training periodically
- Any other duties as directed by superior
Requirements
What we are looking for in you
- Diploma or Vocational School in Electrical Engineering
- Minimal 3 years experience in related jobs
- Experience with overhead cranes and hoists is preferred, full product training will be given
- Strong interpersonal skills as there is extensive customer contact
- Willingness to work extra hours
- Excellent health condition
- Preferably have driving license (SIM A)
- Willing to work under outsourcing
- Willing to be located in Batam or project assignment in around Indonesia
Skills:
- Remote Support
- Hardware Maintenance
- Help Desk
- Network Troubleshooting
- Troubleshooting
- IT Support
- Ticketing System
- Technical Support
- Customer Service
Other
PT. Konecranes Material Handling Indonesia is looking for Service Technician placement Batam (Contract Under Outsource).