Cleaning Supervisor

Position: Cleaning Supervisor

Work Location: Singapore

Job Description

We are looking for an experienced and responsible Cleaning Supervisor to oversee daily cleaning operations, manage cleaning personnel and ensure consistent service standards across our client sites.

The ideal candidate should have hands-on experience in the cleaning industry, good leadership skills and the ability to manage both operational and administrative responsibilities independently.

Key Responsibilities

1. Operations & Scheduling

• Plan and manage daily staff deployment and work schedules across various client sites.
• Coordinate manpower arrangements, replacements and attendance.
• Ensure sufficient manpower coverage for all cleaning assignments.
• Supervise weekend and ad-hoc cleaning projects when required.

2. Payroll & Administrative Duties

• Prepare and verify staff attendance records.
• Calculate monthly working hours, overtime (OT) and payroll information.
• Monitor staff attendance, leave applications and absenteeism.

3. Staff Management & Performance

• Monitor and evaluate staff performance at various cleaning sites.
• Conduct regular site inspections to ensure cleaning standards are maintained.
• Train and guide cleaning staff on proper cleaning techniques, procedures and standards.
• Address staff performance issues and ensure compliance with company policies.

4. Client Management

• Conduct regular check-ins with clients to obtain feedback on cleaning services.
• Handle and resolve client complaints professionally and promptly.
• Maintain good working relationships with existing clients.
• Follow up on outstanding issues and ensure corrective actions are implemented.

• Supervise post-renovation cleaning projects when required.
• Guide cleaning teams on proper cleaning procedures and scope of work.
• Conduct quality inspections before project handover to clients.

Job Requirements

• Minimum 2 years of relevant experience in the cleaning industry.
• Good communication skills to liaise with clients, staff and management.
• Good knowledge of cleaning chemicals, equipment and machinery.
• Able to work independently as well as part of a team.
• Good leadership, supervisory and organisational skills.
• Experience in staff scheduling, attendance management and overtime calculations.
• Able to handle client feedback and resolve operational issues effectively.
• Proficient in Microsoft Excel and basic administrative tasks.
• Willing to travel islandwide to various client sites. Transport expenses can be claimed.
• Willing to work on weekends when required to supervise cleaning jobs and operations.

Working Arrangement

• Monday – Friday

Working Hours: 9am - 6pm

Interested candidates are invited to submit their resume, expected salary and relevant working experience.