restaurant supervisor

Education:

Secondary (high) school graduation certificate. or equivalent experience.

Tasks:

• Train staff in job duties, sanitation and safety procedures.
• Address customers' complaints or concerns.
• Train staff.
• Supervise staff.
• Participate in marketing plans and implementation.
• Enforce provincial/territorial liquor legislation and regulations.
• Ensure health and safety regulations are followed.
• Balance cash and complete balance sheets, cash reports and related forms.
• Provide customer service.
• Leading/instructing individuals.
• Organize and maintain inventory.

Certificates, licences, memberships, and courses :

• Food Safety Certificate.
• Serving It Right Certificate.

Computer and technology knowledge:

• MS Excel.
• MS Word.
• Point of sale system.

Work conditions and physical capabilities:

• Fast-paced environment.
• Work under pressure.
• Standing for extended periods.
• Walking.
• Attention to detail.

Personal suitability:

• Client focus.
• Efficient interpersonal skills.
• Excellent oral communication.
• Team player.
• Dependability.
• Accurate.
• Excellent written communication.
• Reliability.
• Organized.
• Ability to multitask.

Screening questions:

Do you have experience working in this field?.

Government programs:

Recognized employer.

Employment terms options:

• Evening.

Experience:

1 year to less than 2 years.

Employment terms options:

• Shift.
• Flexible hours.
• Morning.
• Day.
• Weekend.

Health benefits:

• Dental plan.
• Health care plan.
• Vision care benefits.

Support for persons with disabilities:

• Provides physical accessibility accommodations (for example: ramps, elevators, etc.).
• Offers mentorship, coaching and/or networking opportunities for persons with disabilities .
• Provides awareness training to employees to create a welcoming work environment for persons with disabilities.
• Applies accessible and inclusive recruitment policies that accommodate persons with disabilities .

Support for newcomers and refugees:

• Assists with immediate settlement needs of newcomers and/or refugees (for example: housing, transportation, storage, childcare, winter clothing, etc.).
• Supports social and labour market integration of newcomers and/or refugees (for example: facilitating access to community resources, language training, skills training, etc.).
• Offers mentorship programs that pair newcomers and/or refugees with experienced employees .
• Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees .
• Does not require Canadian work experience.

Support for youths:

• Offers on-the-job training tailored to youth.
• Offers mentorship, coaching and/or networking opportunities for youth.
• Provides awareness training to employees to create a welcoming work environment for youth.

Support for Veterans:

• Offers mentorship, coaching and/or networking opportunities for Veterans.
• Provides awareness training to employees to create a welcoming work environment for Veterans .

Support for Indigenous people:

• Offers mentorship, coaching and/or networking opportunities for Indigenous workers .
• Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers .

Support for mature workers:

• Applies hiring policies that discourage age discrimination .
• Provides staff with awareness training to create a welcoming work environment for mature workers .
• Offers mentorship, coaching and/or networking opportunities for mature workers .
• Offers phased re-entry options for mature workers who are returning to work after retiring (for example: gradually increasing hours and responsibilities) .

Supports for visible minorities:

• Applies hiring policies that discourage discrimination against members of visible minorities (for example: anonymizing the hiring process, etc.).
• Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities.