Lead Store Advisor, Gangnam-gu, Seoul

At a Glance

As a Lead Store Advisor, you will leverage your leadership skills to drive sales performance, mentor Store Advisors, and maintain operational excellence. Your responsibilities will include supervising customer interactions, optimizing inventory management, executing visual merchandising plans, and contributing innovative ideas to enhance store processes. Join us to make a significant impact, advance your career, and help shape the future of our retail environment.

Your mission

Continuously lead and communicate through On's values and brand philosophy in team and customer interactions

Foundational cash handling expectations and standardized operating procedures – example; responsible for all cash transactions and opening and closing of tills, point of sale systems etc.

Opening and closing store procedures and ensuring loss and prevention standards are followed

Maintain in-depth knowledge of technical product information and stay up to date with On’s global activities and projects (e.g. sustainability efforts, athlete stories)

Coach the team to ensure excellent standard of all technical product knowledge

Contribute and streamline feedback to continuously improve store processes, customer engagement and team happiness in line with our company culture of radical candor

Maintain the visual standards in the store to deliver a premium experience and optimize sell through strategy

Lead and maintain exceptional stock room strategy and inventory management standards

Create an inclusive workplace culture by treating all employees and customers with respect.

The Pillars: You will oversee a designated store area, of the following (Back of House, Visual Merchandising, Product, Community, or People), driving strategy implementation, monitoring execution and fostering team engagement to ensure success in the focus area.

Your story

3+ years of experience within a consumer-facing or retail work environment, preferably in a supervisory role

Background in the Running, Fashion or Sports Industry is preferred, but not a must

Strong communication, hospitality, and interpersonal skills

Ability to take initiative, learn quickly, and work both independently and as part of a team

Eye for maintaining outstanding store condition and visual merchandising standards

Experience with Microsoft Dynamics and / or other ERP (Enterprise Resource Planning system) is preferred, but not required.

Entrepreneurial spirit who expects the unexpected

Physical Demands: This position involves constant moving, talking, hearing, reaching, grabbing, climbing stairs, and standing for consecutive hours. May occasionally involve stooping, kneeling, and crouching.

Your Team:

Our Retail team is the heartbeat of On, bringing our brand and products to life for our fans across the globe. We believe in creating immersive, design-led spaces that go beyond traditional shopping to offer unforgettable experiences. As a team, we value authenticity, collaboration, and a relentless drive for excellence.

On is an Equal Opportunity Employer. We are committed to creating a work environment that is fair and inclusive, where all decisions related to recruitment, advancement, and retention are free of discrimination. We are requesting that you provide sensitive demographic information such as gender identity and race/ethnicity to help us ensure that we are creating equitable and fair experiences for all potential future team members. You are not required to provide this demographic information and this information will in no way impact your eligibility for hire.