Medical Records Specialist

Oasis OutsourcingNairobiroam-keoffentliggjort 20.10.2026
Skal:HealthTechRemote

About the Role

A leading U.S.-based Personal Injury Law Firm is seeking a Medical Records Specialist to support its growing operations team. This role is ideal for professionals with 1-2 years of experience handling medical records within a law firm and a background in healthcare, nursing, medical administration, or related fields.

Key Responsibilities

  • Request medical records, bills, imaging, and supporting documentation from healthcare providers.
  • Follow up with providers to ensure timely receipt of records.
  • Track request status and maintain accurate updates in the case management system.
  • Upload, organize, and review records for accuracy and completeness.
  • Identify missing documents or discrepancies and escalate as needed.
  • Collaborate with legal and operations teams on case status updates.
  • Maintain detailed documentation while handling sensitive information with confidentiality.

Requirements

  • 1-2 years of medical records experience within a law firm (required).
  • Background in healthcare, medical administration, nursing, life sciences, or a related field preferred.
  • Experience requesting records from U.S.-based providers is a plus.
  • Familiarity with Litify, Filevine, Needles, SmartAdvocate, or similar case management systems preferred.
  • Strong English communication skills.
  • Excellent organizational skills, attention to detail, and ability to manage multiple priorities.

Tools

  • Litify or similar case management systems
  • Microsoft Outlook & Teams
  • Medical provider portals
  • Document management systems

What Success Looks Like

  • Medical records are requested, tracked, and uploaded accurately and on time.
  • Follow-ups are proactive and well documented.
  • Case files remain organized and complete.
  • Internal teams have visibility into case progress and outstanding items.

Location: Remote

Employment Type: Full-Time

Industry: Personal Injury Law / Legal Services

Language: Advanced English Required

About the Role

A leading U.S.-based Personal Injury Law Firm is seeking a Medical Records Specialist to support its growing operations team. This role is ideal for professionals with 1-2 years of experience handling medical records within a law firm and a background in healthcare, nursing, medical administration, or related fields.

Key Responsibilities

  • Request medical records, bills, imaging, and supporting documentation from healthcare providers.
  • Follow up with providers to ensure timely receipt of records.
  • Track request status and maintain accurate updates in the case management system.
  • Upload, organize, and review records for accuracy and completeness.
  • Identify missing documents or discrepancies and escalate as needed.
  • Collaborate with legal and operations teams on case status updates.
  • Maintain detailed documentation while handling sensitive information with confidentiality.

Requirements

  • 1-2 years of medical records experience within a law firm (required).
  • Background in healthcare, medical administration, nursing, life sciences, or a related field preferred.
  • Experience requesting records from U.S.-based providers is a plus.
  • Familiarity with Litify, Filevine, Needles, SmartAdvocate, or similar case management systems preferred.
  • Strong English communication skills.
  • Excellent organizational skills, attention to detail, and ability to manage multiple priorities.

Tools

  • Litify or similar case management systems
  • Microsoft Outlook & Teams
  • Medical provider portals
  • Document management systems

What Success Looks Like

  • Medical records are requested, tracked, and uploaded accurately and on time.
  • Follow-ups are proactive and well documented.
  • Case files remain organized and complete.
  • Internal teams have visibility into case progress and outstanding items.

Location: Remote

Employment Type: Full-Time

Industry: Personal Injury Law / Legal Services

Language: Advanced English Required