Regional Clinical Onsite Manager

Who We Are   Novir is an emerging diagnostic biotechnology company with an unmatched team of professionals and trusted partners delivering smart, fast and flexible testing solutions supported by reliable, cost-effective screening products and best-in-class technology. 

Our Values   Care for Tomorrow. Create a lasting, positive difference in the lives of others. Serve people with compassion and understanding. Recognize what truly matters and center every action around meeting the needs of our community both now and into the future.  Delight our Customers. Appreciate every interaction with our customers and find ways to bring them joy. See through the Customer’s eyes, understand and anticipate their needs to consistently deliver solutions exceeding their expectations.  Be Bold – Say It. Be direct and open. Speak with honesty and courage, and respect others for doing the same. Say what you think, embrace passionate debate, and always bring the issue to the table. Communicate with confidence.  Bring Your Best Self. Show up and be authentic. Utilize your greatest strengths and stay true to who you are. Bring positive energy, be genuine in your approach, and continually seek ways to grow. Be uncompromisingly you.  Innovate Relentlessly. Explore new possibilities and be willing to take a risk. Challenge status quo. Try new ideas, learn from mistakes, and rally the team to raise the bar. 

Our team is establishing a new precare pathway focusing on shifting the traditional healthcare journey from symptoms to diagnosis to a preventative model that provides affordable and accessible screenings to anyone, anywhere. Our model focuses on detection, analysis, diagnosis, and therapy-stitching together the patient journey from end to end.

About This Role: We are looking for a dynamic and experienced nurse leader who is seeking an exciting opportunity combining preventative health and wellness, biotechnology, and post-acute care. Our Novir clinical team provides vaccination clinics and testing services in senior living and post-acute care communities throughout the State of North Carolina. If you are detail oriented, process focused, and enjoy leading others, this role is for you. This is an office and field-based position that requires flexibility and the willingness to support our team members and customers in a variety of health care settings across the State of North Carolina. Flexibility with scheduled hours and team travel to clinic settings is essential to be successful in this role.

Novir is an industry leading company that offers growth and stability. This role will be an integral part of our Clinical Operations and Onsite Health Solutions Team, providing guidance and supervision to our talented field teams consisting of RNs, LPNs, Medical Assistants, and other interdisciplinary professionals. In this position, you will work in a fast-paced, client-focused, and challenging environment, serving to advance our overall mission at Novir.

What You'll Do: Directly supervise, train, and mentor our clinical field team members

Responsible for ensuring all on-site clinic shifts are properly staffed

Engage in continuous process and service level improvements

Ensure all vaccine supplies, equipment and records are being properly maintained through Quality Control

Evaluate new process improvements and make appropriate recommendations

Meet regularly with direct reports to provide coaching and feedback for their development

Perform onsite work as needed and maintain proficiency/competency in clinical operations

The Clinical Manager is responsible for the daily operations of onsite staff, and overall workflow of multiple sites, ensuring safety, optimum customer service, quality specimen collection, testing, evaluation of results, and accuracy of result reporting

Ensures compliance with local, state, and federal regulatory agencies, proficiency standards, and organizational guidelines related to CLIA waived testing services

Coordinates all activities with the VP of Onsite Health Solutions and the Clinical Operations Manager

Serves as a customer service champion by responding to and resolving customer service concerns and complaints on a timely and effective basis. Ensures excellent customer service and resolves complaints by empowering staff to proactively address issues

Determines appropriate clinical equipment needs, following through on requests, purchases, installation, preventative maintenance, and directs corrective action or repairs as appropriate

Maintains current knowledge of the integrated computer systems as they relate to the onsite clinical services. Maintains current knowledge of documentation software and serves as a technical resource for staff

Performs human resources responsibilities for staff which include coaching on performance, performance reviews, and overall staff morale. Recommends hiring, corrective action decisions, and terminations

Must be able to demonstrate knowledge and skills necessary to provide care and services appropriate to the age of the customers served

Key Qualifications We're Looking For: Registered Nurse with bachelor’s degree in nursing

Minimum 3 years of experience of progressive leadership experience in an adult clinical setting with senior living and post-acute care experience strongly preferred

Understanding of state and federal long-term care and assisted living regulations, standard operations, as well as policies and procedures

Strong communication skills; both written and verbal

Familiarity with electronic health record systems. Working knowledge of PCC and North Carolina Immunization Registry (NCIR) is highly desired.

High level of attention to detail with strong organizational skills

Comfortability making decisions in a changing environment

Ability to manage the physical requirements of the position

Willingness to travel to scheduled clinics with the team throughout the State of North Carolina

Willingness to be flexible with early clinic start times and occasional long commute times and travel days

Perks of Working @ Novir: Competitive total compensation offerings

Generous paid time off policy

Medical, dental and vision insurance, some of which is covered by the company

Company provided Disability and Life Insurance

Opportunity to build something incredible while being surrounded by intelligent, hardworking and motivated coworkers

Physical Demands of the Role:   The ideal candidate must be able to complete all physical requirements of the job with or without reasonable accommodation.  Must be able to lift and carry or otherwise move 25 pounds regularly  Must be able to wear personal protective gear most of the day.  Must be able to stand most of the day on concrete or hard floors.  Physical ability to work around children   Repeating motions that may include the wrist, hands and/or fingers.   Physically traveling from one work site to another  

Environmental Conditions:  Occasionally deal with outdoor elements such as precipitation and wind.  Occasionally work in noisy environments. 

Novir is a fast-growing startup with a work hard, play hard attitude. We look for smart, motivated individuals who are excited to build something incredible from the ground up!