General Responsibilities:
- Liaise with the Manager on a daily basis regarding current tasks, and assist in the planning.
- Ensures all Housekeeping quality standards are complied with and that Policies & Procedures are consistently applied.
- Oversees an inspection program for VIP or vacant clean/inspected rooms.
- Oversees cleaning schedule and maintenance program for the rooms and public areas.
- Ensures all assigned duties are carried out , and that resources are efficiently utilized.
- Act as a communication conduit between management and staff.
- Responsible for the smooth running of daily operations
- Maintain and control use of stock, equipment &consumables.
- Actively promote Health and Safety , and report any breach directly to the Manager.
- Ensure housekeeping standards are met and maintained in all facilities , and report to Manager.
- Manages all external contractors relating to Housekeeping department and ensuring they follow all property policies.
- Manages operating expenses to minimize cost whilst providing excellent guest service.
- Compiles standard operating procedures for all areas of responsibility, ensuring that they are periodically updated
- Timeously request purchase of consumables, equipment and materials.-Monitor and report absenteeism to the Manager.
- Prepare daily duty roasters for approval by the Manager.
- Other duties as assigned.
- If have experience will be an advantage
