Receptionist

Belong, connect, grow, with KBR!

KBR is looking for a receptionist for a client to be based on Qatar site.

First point of contact for club members, independently operate the reception desk and manage the entry and access to members as per the club rules and regulations. A club receptionist's duties primarily revolve around creating a welcoming environment for members, managing front desk operations, and providing excellent customer service. This includes greeting club members, answering phones, assisting with inquiries, managing membership records, and bookings.

Experience & Education required:

Shall be graduate/secondary school certificate and possess fluency in English.

Shall have three (3) years of experience as receptionist in international hotel, recreational club, or hospitality industry.

Thorough knowledge in computer applications (Windows, Excel, PowerPoint).

Course certificate in basic first aid and CPR.

Responsibilities and tasks

Provide quality and high standard front desk service to club members, answer telephone calls politely, control all entries to the club and ensure only eligible members are allowed as per the club rules and regulations.

Enforce the club rules/regulations and ensure compliance by all club members.

Manage all club and sport facility bookings such as QAFCO meetings, events, members party bookings and coordinate with each function area for smooth flow of activity.

Maintain lost and found register and hand over to the QAFCO representative for safe keeping.

Maintain the lounge, club inventory, and report damage.

Inform QAFCO club representative for maintenance related work orders and follow up.

Coordinate with housekeeping to ensure the club premises is always clean and tidy.

Ensure the decorum is maintained at a high standard and unsafe behavioral issues with children are followed up effectively with pastoral care and if necessary, report to the parent.

Perform any other task as and when instructed by the QAFCO representative.