Business Analyst, Technical Enablement

Accountabilities Serve as the primary point of contact for assigned client accounts, managing communication, timelines, expectations, and deliverables throughout engagements.

Lead client discovery sessions and meetings to gather, clarify, document, and validate business requirements.

Translate complex business needs into clear, actionable specifications that technical teams can use to design and deliver solutions.

Advise clients on standard platform functionality versus custom development, recommending best-practice approaches that maximize business value.

Partner closely with Technical Consultants, Client Success, leadership, and other cross-functional stakeholders to coordinate delivery and maintain project momentum.

Manage multiple concurrent client engagements, keeping priorities, dependencies, risks, and next steps visible and well organized.

Proactively identify potential delivery challenges and collaborate with internal teams to resolve issues before they escalate.

Build trusted, long-term client relationships through clear communication, thoughtful guidance, and consistent follow-through.

Contribute to continuous improvement by providing feedback on documentation, processes, client experiences, and internal ways of working.

Participate in a collaborative environment where questions, experimentation, knowledge sharing, and new ideas are actively encouraged.

Support a culture of continuous learning through cross-functional collaboration, skill development, and knowledge sharing.

Requirements

3–5 years of experience in a Business Analyst, Requirements Analyst, client-facing consulting, or similar role within SaaS, fintech, professional services, or a related technology environment.

Demonstrated ability to independently lead client meetings, facilitate discovery conversations, understand business challenges, and communicate the value of technical solutions.

Proven experience translating business requirements into actionable specifications and coordinating effectively with technical delivery teams.

Experience managing multiple client engagements or projects simultaneously, with strong organizational, prioritization, and time-management skills.

Familiarity with CRM platforms; experience with Salesforce is preferred.

Strong communication and presentation skills, with the ability to work effectively with both business and technical stakeholders.

Excellent problem-solving and analytical capabilities, combined with a practical and customer-focused mindset.

A collaborative approach and the ability to build positive relationships across teams and organizational levels.

Curiosity about technology, business processes, and opportunities for continuous improvement.

Comfort working independently in a fully remote environment while actively contributing to a connected, team-oriented culture.

An adaptable mindset, openness to feedback, and willingness to learn new tools, processes, and platform capabilities.

Benefits

Competitive annual salary of $75,000–$95,000 .

Fully remote position within the United States.

20 days of paid vacation , 10 days of paid sick leave, and 3 paid personal days annually from day one.

3 paid volunteering days each year.

Comprehensive benefits package.

Annual Learnbucks education and professional development stipend.

Dedicated onboarding support through a Practibuddy program.

Flexible approach to work-life integration.

Bi-annual in-person team summits in Chicago.

Opportunities for internal career growth, skill development, and advancement.

Direct exposure to leadership and opportunities to collaborate across departments.

A transparent, collaborative, and purpose-driven team culture.

Opportunities to contribute ideas, experiment, innovate, and participate in cross-functional initiatives.

How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best!  Why Apply Through Jobgether? 

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

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