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IT Support Engineer (Fluent English, Part-Time, IT Students)

ITECHWX COMPANY LIMITEDTower 4, The Sun Avenue Building, Binh Trung Ward, Ho Chi Minh City, Vietnam.vietnamworksoffentliggjort 31.07.2026
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13 andre stillinger hos ITECHWX COMPANY LIMITED →

YOU WILL:

  • Reviews issues and contact customers to understand technical issues.
  • Ensures customers stay informed as to the status/solution of their issue. Utilizes troubleshooting tools (e.g., event logs, and performance traces) to help resolve customer issues.
  • Resolves or escalates multiple and varied customer issues. Documents technical work and research.
  • Analyzes problems and develops solutions...

Must have:

  • Advanced English proficiency (equivalent to IELTS 6.5 or higher).
  • IT Background is a must.
  • Outstanding customer service skills, emphasizing empathy, patience, and active listening.