Tour Coordinator - Music Merchandise

We are looking for an organised, commercially minded Tour Coordinator to oversee merchandise sales across live events, tours and festivals, supporting 300+ events each year.

You will work with clients, venues, suppliers and internal teams to ensure merchandise operations run smoothly, from product ranges and stock forecasting through to on-site sales and financial reporting.

Key Responsibilities

• Coordinate merchandise operations at live events and festivals.
• Liaise with clients, venues, suppliers and international partners.
• Attend events to oversee operations and ensure client satisfaction.
• Develop product ranges and forecast stock requirements.
• Manage and brief freelance event staff, including contracts and payments.
• Monitor cash, equipment and merchandise displays.
• Maintain POS and reporting systems, including Square and Atvenu.
• Prepare budgets, sales reports and P&L analysis.
• Review project performance and identify opportunities for improvement.

Experience

• Excellent organisational and communication skills.
• Experience managing budgets and projects.
• Strong Excel and Microsoft Office skills.
• Excellent time management and attention to detail.
• The ability to manage multiple projects and tight deadlines.
• Confidence working independently and as part of a team.
• A flexible, proactive approach to a fast-paced environment.
• Experience in live events, music, entertainment or merchandise is desirable.

This is an exciting opportunity for someone who enjoys live events, client management, commercial operations and working in a fast-moving environment.

Handle actively welcomes applicants from under-represented backgrounds - we pride ourselves on attracting the best talent for every opportunity through a commitment to equality, diversity and inclusion.