Hostess

Welcome and warmly greet every guest, creating a memorable first impression Manage reservations, seating arrangements and guest flow with efficiency and attention to detail Provide personalised, proactive and genuine service throughout the guest journey Anticipate guests’ wishes and ensure prompt and professional solutions to their requests Create memorable, lasting and individual experiences that exceed expectations Coordinate closely with the F&B team to ensure smooth and seamless service Maintain the highest standards of presentation, cleanliness and professionalism expected of a 5* superior hotel Be proactive, outgoing and positive, take ownership of your responsibilities and have fun while creating exceptional hospitality