Pre-Sales Manager

Pre-Sales Manager

Location: Ivory Coast

Reports to: Senior Vice President - Global Sales

About the role:

The Presales Manager is responsible for driving technical and commercial solution alignment during the sales cycle for digital lending and financial service platforms. The role bridges business, technology, risk, and operations to design viable, scalable, and profitable deployments for banks, telcos, MFIs, wallets, and financial institutions.

The Presales Manager ensures that proposed solutions meet client requirements while protecting company economics, risk exposure, and delivery feasibility.

Key responsibilities:

Sales Support

Lead discovery sessions with clients to explore business models, regulatory context, and operational constraints

Translate client requirements into business and functional requirements

Support RFPs, RFIs, and commercial proposals

Prepare solution presentations, demos, and architecture diagrams

Provide technical and product expertise during negotiations

Commercial Structuring & Business Case Development

Build financial models for lending programs (portfolio sizing, unit economics, profitability)

Support pricing strategy and revenue share negotiations

Assess partner contributions (funding, distribution, infrastructure, operations)

Quantify risks and operational cost impacts

Ensure commercial viability of deals before signing

Cross-Functional Coordination

Act as the interface between Sales, Product, Risk, Engineering, and Operations

Align solution feasibility with product capabilities and roadmap

Coordinate internal stakeholders for proposal validation

Prepare handover documentation for implementation teams

Product Positioning & Thought Leadership

Articulate value proposition tailored to each market (banks, telcos, fintechs)

Educate clients on digital lending best practices

Support go-to-market strategy and product positioning

Provide feedback from market to product teams

Qualifications and Experience:

Bachelor’s degree in Business, Finance, Engineering, Computer Science, or related field

5–10 years in Presales / Solution Consulting / Consulting / Product in fintech or digital lending

Experience working with banks, telcos, wallets, or microfinance institutions

Strong understanding of lending lifecycle and credit risk concepts

Experience supporting enterprise sales cycles

English & French speaking

Preferred Qualifications:

Master’s degree or MBA is a plus

Experience in emerging markets lending (Africa / MENA / Asia)

The ideal candidate is someone who:

Strong analytical and financial modeling skills

Ability to translate technical concepts into business language

Stakeholder management and negotiation support

Structured problem solving

Presentation and storytelling skills

Commercial awareness and risk judgment

Company overview:

Ezra provides B2B digital lending solutions for emerging markets in partnership with mobile and digital wallet operators and financial service providers. Ezra supports 24 operations in 23 countries, across Africa, the Middle East and Asia. Our key office locations are in Nairobi, Kenya and Dubai, UAE.

Our flagship products are Airtime Credit Services (ACS), Nano and BNPL.

ACS is an airtime or data advance offered to prepaid mobile subscribers at the point of low credit.

Nano is a micro cash advance offered to mobile wallet users on demand.

BNPL facilitates payment installments for products and services

As a FinTech company, our business is entirely technology and data driven, from determining subscriber eligibility, generating relevant offers, managing risk, loan issuance, recovery, optimizing performance and reporting, reconciliation and billing.

Each day we process approximately 21M loan requests and 1.4 TB of data across our markets. This process needs to be robust, reliable and secure.

But it doesn’t end there. We’re exploring new ways of using our platform and transactional data to improve our products and develop new product opportunities.