Receptionist

Responsibilities:

Welcome and attend to guests, visitors, and clients professionally. Handle calls, messages, enquiries, and correspondence. Manage check-ins, check-outs, reservations, and appointments where applicable. Provide accurate information about the company’s services and facilities. Maintain proper records and update guest information. Coordinate with other departments to address guest requests and concerns. Monitor the reception area and ensure it remains neat and welcoming. Handle payments and basic administrative duties when required. Report guest complaints or operational issues to the appropriate supervisor. Perform other duties assigned by Management.

Requirements:

Minimum of SSCE/OND or equivalent qualification. Previous experience in a receptionist, customer service, hospitality, or related role is an advantage. Good communication and interpersonal skills. Professional appearance and positive attitude. Ability to remain calm and courteous when dealing with guests. Basic computer skills and familiarity with Microsoft Office. Good organizational and multitasking abilities. Must be punctual, responsible, and customer-focused.