Technology Governance And Strategy Manager
The role
You build the single layer that makes technology spend and vendor performance accountable, end to end. Every vendor contract, every SLA, every dollar spent on external engineering, platforms, or hosting runs through the discipline you set, and how well you run it decides whether the bank scales its technology footprint with control or without it. You own the budget on behalf of the CTO, and you're the one who can defend every number in it.
What you'll do
Establish a single oversight layer for technology, embedding governance discipline, strengthening vendor control, and driving end-to-end accountability for all technology spend
Own the end-to-end vendor governance lifecycle across all technology vendors, covering performance monitoring
Design and run a formal vendor performance management framework, including SLA/KPI definition, scorecarding, quarterly business reviews, and escalation protocols for underperformance
Maintain a single source of truth for vendor inventory, contractual commitments, and dependency mapping
Produce executive-level technology governance and performance reporting
Own the technology budget on behalf of the CTO, building, tracking, and reporting against budget for all external vendor contracts (T&M engineering, platform licensing, infrastructure hosting)
Model and track the cost trajectory, identifying and executing cost optimization opportunities within existing vendor contracts (rate benchmarking, utilization review, scope rationalization) without compromising delivery continuity
Partner with finance on capex/opex classification of technology vendor spend and platform licensing commitments
Maintain rolling forecast accuracy on vendor spend as an input to overall technology budget planning and board financial reporting
What we're looking for
7 to 12 years in technology governance, or vendor/sourcing management, including at least 3 to 4 years inside a regulated institution
Direct experience managing technology vendor relationships at scale
Financial modeling literacy, comfortable building and defending a multi-year cost comparison without needing to be a finance-grade modeler
Precision in written and verbal reporting
Some exposure to a build or launch phase specifically, not just steady-state setups, is desirable
You'll thrive here if you
You'd rather build the governance layer than inherit a spreadsheet nobody trusts
You treat a vendor scorecard as a tool for accountability, not a formality to file away
You can defend a number in front of a CTO or board, not just produce it
You see cost optimization as a discipline, not a one-time exercise
You want to build the function that keeps technology spend under control while everything else is moving fast