Sales Operations & Enablement Manager

Responsibilities:

Administer and optimize the CRM platform, designing complex workflows, sales stages, and custom dashboards to ensure full pipeline visibility and accurate lead management. Translate raw sales data into actionable business intelligence using advanced Excel or Google Sheets modeling to inform leadership strategy and resource allocation. Develop and execute comprehensive sales enablement materials and training programs that standardize processes and drive adoption of best practices across the commercial team. Manage end-to-end sales forecasting and conversion tracking, ensuring data integrity across the sales lifecycle from lead generation to customer acquisition. Orchestrate cross-departmental collaboration with treasury, compliance, and account management to streamline account handovers and maintain operational consistency. Enforce operating standards and monitor pipeline discipline to ensure high-quality lead conversion and alignment with corporate revenue objectives.

Requirements:

A minimum of 3-5 years of direct experience in sales operations, revenue operations, or sales enablement roles, with a proven track record of driving process efficiency. Expert-level proficiency in CRM administration, including technical management of sales pipelines, reporting, and automated workflow design. Advanced analytical capabilities with documented experience using Microsoft Excel or Google Sheets to develop complex models and business insights. Demonstrated experience collaborating across multiple functions—such as compliance, finance, or operations—to improve business outcomes, ideally within the fintech or B2B payments sector. Strong organizational skills with the ability to manage competing priorities in a hybrid work environment while handling occasional travel as business needs dictate. Excellent verbal and written communication skills, with the authority to influence stakeholders and enforce operational protocols across commercial teams.

What We Offer:

Remuneration: NGN 500,000 - 750,000 Monthly A hybrid working model designed to balance collaborative office efforts with personal flexibility. Professional development opportunities within a fast-growing, innovative fintech environment. The opportunity to shape the operational infrastructure of a company facilitating global trade across Africa.