Support Worker Outreach
Your tasks
As an Outreach Support Worker, you will be working on the frontline in Dublin city helping people who need it the most. Your role will involve offering essential support services, connecting them to vital resources and advocating for their needs.
- Outreach, Engagement & Stakeholders
- Provide in-reach and out-reach support to rough sleepers.
- Strong personal skills to build relationships with clients
- Work as part of the wider outreach team to support clients, and liaise with the Housing First team on an ongoing basis.
- Developing relationships with key stakeholders
- Assist in the running of the mobile health unit.
- Client Assessment & Support
- Identify, conduct counts and monitor hot spots for rough sleepers.
- Conduct assessments, supporting clients in securing accommodation, residential treatment, and access to medical services.
- Provide robust signposting service with referrals to relevant services.
- Implement and deliver harm reduction and mental health interventions and initiatives.
- Case Care Management & Health and Safety
- Work within the case and care management systems and protocols, while meeting the needs of rough needs of rough sleepers and being respectful and professional.
- Manage the referral system so clients can access services quickly.
- Maintain health and safety within the building and on the street.
- Crisis respond & Incident Management
- Respond and follow up on incidents.
- Assessment and management of risks to ensure the protection of all clients.