Your tasks
- Respond promptly and professionally to customer enquiries through phone calls, emails, social media, and other communication channels.
- Identify and generate new sales leads through marketing activities, referrals, networking, and customer outreach.
- Promote and market the company's products to prospective and existing customers.
- Convert potential leads into paying customers through effective communication, follow-ups, and sales strategies.
- Understand customers' needs and recommend suitable products based on their preferences, requirements, and budgets.
- Prepare accurate quotations, invoices, and sales proposals for customers.
- Negotiate prices, payment terms, and sales agreements in line with company policies.
- Guide customers through the entire sales process, from initial enquiry to product selection, payment, and final delivery.
- Coordinate with relevant teams to arrange accurate measurements and confirm customer specifications.
Requirements
- Excellent verbal and written communication skills.
- Strong interpersonal skills and confidence in engaging with customers and clients.
- Proven ability to build and maintain positive customer relationships.
- Good understanding of sales processes, customer service, and client relationship management.
- Ability to communicate customer requirements accurately to the production team.
- Strong organisational and coordination skills to manage customer orders and production timelines.
- Ability to collaborate effectively with production, sales, and other relevant departments.
- Excellent problem-solving and decision-making skills.
- Strong attention to detail and commitment to customer satisfaction.
- Ability to prioritise tasks, manage multiple orders, and meet deadlines.
What we offer
- A dynamic and supportive work environment
- Opportunities for professional growth and development
- Attractive sales commission opportunities
- The chance to contribute ideas and play an active role in growing the business
