CLEANING SERVICES MANAGER
Job Responsibilities:
- Plan, organise and oversee daily building cleaning and janitorial service operations.
- Manage and supervise cleaning staff to ensure that cleaning duties are carried out efficiently and according to established standards.
- Develop cleaning schedules, work procedures and operational plans for commercial buildings, offices and other assigned premises.
- Conduct regular site inspections to monitor cleaning quality, hygiene standards and service performance.
- Coordinate with clients to understand their cleaning requirements, address feedback and resolve service-related issues.
- Manage manpower allocation, staff attendance, work assignments and operational resources.
- Monitor the proper usage, storage and maintenance of cleaning equipment, tools and materials.
- Ensure compliance with workplace safety, health, environmental and relevant cleaning industry regulations.
- Identify areas for operational improvement and implement measures to enhance service quality and productivity.
- Prepare operational reports, monitor service performance and ensure that contractual cleaning requirements are fulfilled.
Job Requirements:
- Relevant working experience in cleaning services, facilities management or building maintenance operations will be an advantage.
- Good leadership, staff supervision and team management skills.
- Ability to plan work schedules, manage manpower and coordinate daily operations.
- Good communication and interpersonal skills to liaise with clients, employees and business associates.
- Knowledge of cleaning procedures, equipment, chemicals and workplace safety practices.
- Ability to handle operational challenges and resolve client service issues effectively.
- Strong organisational, problem-solving and time-management skills.