Quality Management Staff (Automotive Aftersales Technical Support)

Summary of Job Description This role focuses on ensuring product quality and delivering technical support to customers. Responsibilities include handling customer complaints through the CXI (Customer Experience Improvement) process, investigating product-related issues, and collaborating with cross-functional teams to implement corrective actions. The position plays a key role in maintaining high customer satisfaction and continuous improvement...

Requirements

• Education: Bachelor’s degree in Automotive Technology/Engineering
• Experience: Having at least 3 years of experience in car maintenance
• Knowledge: Automotive Technology & Maintenance, Automotive Business
• Skills:

 English: good English communication skills, and can read & understand automotive materials  Driving license B2: can drive for business trip  Presentation and Microsoft Office skills

• Others:

 Love vehicles, instruction jobs, etc. with supportive manner  Interested in...