Operational Excellence Section Head (Process Improvement)

Description

Process design

Design and document business processes, SOPs, and workflows using Visio/BPMN.

Translate business requirements into standardized and scalable process designs.

Ensure process governance and documentation standards are maintained.

Process improvement

Analyze current processes to identify gaps, bottlenecks, waste, and root causes.

Apply Lean and continuous improvement methodologies to enhance business performance.

Collaborate with stakeholders to implement sustainable improvement initiatives.

Process optimization

Optimize process performance through data analysis and KPI monitoring.

Work with IT and Digital teams to automate and streamline business processes.

Measure and sustain improvements in productivity, quality, cost, and cycle time.

Requirements

Bachelor's degree in Business Administration, Finance, or a related field.

Lean Six Sigma Green Belt is preferred.

5+ years of experience in Excellence, Business Process, Continuous Improvement.

Strong experience in Process Mapping (Visio/BPMN).

Proficiency in Excel (Minitab is a plus).

Benefits

Comprehensive health and life insurance

Professional development and training opportunities for advancement and career growth

Employee discounts and wellness programs

High performance and rewarding culture