Clerical Officer - Student Finance

Location: Belfast Monday to Friday - Fully office based

If you're the kind of person who enjoys bringing order to busy days and helping people move forward, this is a great opportunity to join Our Client as a Clerical Officer in Belfast. This is a Monday-Friday, full-time, office-based role where your attention to detail and confident communication will make a real difference.

What you'll be doing:

• Maintain and update both physical and digital files with accuracy and care
• Process incoming and outgoing mail, following agreed procedures
• Carry out general office support, including operating standard IT and office equipment (e.g., photocopier and printer)
• Book facilities and provide day-to-day administrative coordination
• Collect, record, and process information/data to support operational needs
• Write and process orders, ensuring details are correct
• Compile statistics and maintain clear records
• Provide customer service through telephone and face-to-face interaction

What you'll bring:

• Demonstrable administrative/clerical experience in an office environment
• Strong organisational skills, with the ability to manage information efficiently (paper and digital)
• Comfortable handling routine office tasks and working with IT and equipment
• Confident communication for telephone and customer-facing support
• A reliable, professional approach to maintaining accurate processes and records

Additional information:

• No phone work and no parking on site
• Teams' interviews (office based role)
• Log in of post using client systems; working on emails

Ready to put your admin skills to work in a role that values accuracy, professionalism, and customer support? Apply today -we'd love to hear from you.

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest?and state the role that you are interested in.?We are?committed to engaging with you.?

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.