DELIVERY RIDER

JOB TITLE DELIVERY RIDER

NATURE OF JOB FULL TIME

INDUSTRY HOSPITALITY

SALARY NEGOTIABLE

JOB LOCATION KIAMBU (KIRIGITI)

DUTIES AND RESPONSIBILITIES

Delivery Operations & Timeliness

• Safely transport orders from the kitchen to customers in Kirigiti and surrounding Kiambu routes in a timely and efficient manner.
• Utilize efficient route planning and strong knowledge of local shortcuts/traffic patterns to minimize delivery times and optimize fuel efficiency.
• Double-check orders prior to departure to ensure all items, sides, beverages, and receipts are correct and properly packaged.

Customer Service & Brand Representation

• Serve as a positive brand ambassador by providing polite, professional, and friendly service upon delivery.
• Consistently reflect the restaurant’s values, hygiene standards, and culture during all interactions with customers and team members.
• Politely handle basic customer queries on site and promptly report any order discrepancies or issues to the supervisor.

Vehicle Safety & Maintenance

• Operate the motorbike safely at all times, strictly adhering to all traffic rules, speed limits, and safety regulations.
• Conduct routine daily checks on the motorcycle (brakes, tires, oil levels, lights, and fuel) before starting shifts.
• Keep the motorcycle and delivery top-box clean, hygienic, and well-maintained. Report any mechanical faults immediately.

KEY REQUIREMENT SKILLS AND QUALIFICATION

• Valid Class A/A2 Riding License with a clean riding record (no major traffic violations).
• Valid National ID and updated Good Conduct Certificate (or willing to provide one).
• Prior experience in food delivery, quick-service restaurant (QSR) delivery, or courier services is a strong added advantage.
• Excellent, hands-on knowledge of Kirigiti, Kiambu Town, and adjacent surrounding neighborhoods.
• Ability to use GPS navigation apps, WhatsApp, and digital delivery/payment tools efficiently.

HOW TO APPLY

• If you meet the above qualifications, skills and experience share CV on recruitment@britesmanagement.com
• Interviews will be carried out on a rolling basis until the position is filled.
• Only the shortlisted candidates will be contacted.