Receptionist, office administrator

About the Role We are looking for an organised, reliable and professional Receptionist / Administrative Secretary to join our team. The successful candidate will provide general reception and administrative support, ensuring the smooth day-to-day running of the office. This is a fully office-based position, requiring the successful candidate to work from the office five days a week, Monday to Friday, between 9:00am and 5:00pm. The ideal candidate will have excellent communication and organisational skills, a professional telephone manner, and the ability to manage a variety of administrative tasks accurately and efficiently. Key Responsibilities Answering incoming telephone calls, dealing with enquiries professionally and directing calls to the appropriate person. Receiving, sorting and distributing incoming external post to the relevant departments or individuals. Preparing and handling outgoing post, ensuring items are correctly addressed and dispatched on time. Monitoring and managing daily emails, responding where appropriate and forwarding messages as necessary. Preparing bank letters for clients using the relevant software. Receiving, checking and processing invoices, ensuring they are passed to the relevant person for approval or payment. Ordering and maintaining office stationery and supplies, ensuring stock levels are monitored and replenished when required. Organising and archiving files and documents for storage, ensuring records are properly labelled, stored and easily retrievable when needed. Maintaining accurate filing systems and keeping administrative records up to date. Providing general secretarial and administrative support to the team. Carrying out any other reasonable administrative duties required to support the smooth running of the office. Assisting with the firm’s compliance and client engagement procedures.

Skills and Experience The successful candidate should have: Previous experience in a professional office in a receptionist, administrative or secretarial role (preferred). Excellent verbal and written communication skills. A professional and friendly telephone manner. Strong organisational skills and attention to detail. Good computer skills, including email and Microsoft Office applications. The ability to prioritise tasks and manage workload effectively. Good filing and document management skills. The ability to work independently and as part of a team. A reliable, proactive and professional approach to work. What We Offer 25 days of annual leave per year plus bank holidays. A full-time, office-based position, Monday to Friday. Working hours of 9:00am to 5:00pm. A friendly and supportive working environment.