Understanding and providing assistance in satisfying customer needs & queries about products, prices and services • Advising customers on product ranges best suited to their needs • Achieving the sales target and focus on increasing sales by using advanced sales techniques Focusing on Up selling/ Cross selling • Maintaining customer relationships in order to build long term brand loyalty Handling new launches, promotion of products and visual merchandising Ensuring stock replenishment at all times • Maintaining general cleanliness, hygiene standards and visual displays Implementing CRM at the store level and providing relevant feedback Coordinating with Customer Care Centre for after sales service • Generating Daily Sales Report • Following all company procedures in ordering, cash handling and other common practices
Requirements
Minimum 2-3 years of experience working in retail/aviation/hospitality industry • Thorough knowledge of feature & benefits of products and brands in the store • Understanding of competing brands and prices • Well aware of internal procedures, processes and systems • Good selling and presentation skills • Excellent communication (including spoken and written English) • Good personality and immaculately groomed • Basic numerical ability & IT skills
