Customer Service Executive

The Customer Service Executive assists the production unit in receiving and processing day-to-day customer orders. He/She provides related administration support to ensure the smooth fulfilment of sales orders. Key Responsibilities Coordinate the complete process of sales order fulfilment among suppliers, forwarders and customers Prepare delivery orders and invoices Track and ensure timeliness of order fulfilment Attend to customer sales enquiries, feedbacks and complaints Perform administration tasks including, but not limited to, data entry, updating and filing of relevant documents Execute other ad-hoc duties as assigned Requirements Minimum Diploma qualification Preferably 2 years of relevant work experience in the food manufacturing/service industry Basic computer proficiency Ability to handle work independently and be self-motivated Workplace at Chin Bee, West side 5.5 days work week