Meter Cut Off Technician

1. Job Purpose

To carry out gas meter disconnection and cut-off operations efficiently, safely, and in accordance with the assigned schedule, customer appointment requirements, company procedures, and safety standards.

2. Key Responsibilities

Cut-Off Operations

• Carry out meter disconnection works according to the schedule and instructions provided by the supervisor.
• Ensure all disconnected meters are properly recorded, with accurate meter readings captured and submitted.
• Ensure all required photographs are uploaded correctly upon completion of meter disconnection, in accordance with company reporting requirements.
• Attend to ad hoc cut-off jobs and other urgent assignments as directed by the supervisor.

Customer Appointment & Time Management

• Contact customers and arrange appointments promptly upon receiving urgent appointment requests.
• Ensure all jobs with specific appointment timings are attended to within the stipulated time.
• Coordinate with customers and supervisors whenever appointment changes or operational issues arise.

Safety& Compliance

• Ensure all work is carried out in compliance with applicable safety regulations, company procedures, and operational standards.
• Maintain proper handling, care, and upkeep of company tools, equipment, and materials.
• Ensure safe working practices are observed at all times during field operations.

Communication& Operational Support

• Communicate effectively with supervisors, team members, and customers whenever necessary to ensure smooth coordination of work.
• Report any operational issues, discrepancies in meter readings, or difficulties encountered during job execution to the supervisor promptly.
• Support other operational duties and responsibilities as assigned by the supervisor or management.

3. Performance Expectations

• Timely completion of scheduled and ad hoc disconnection jobs.
• Accurate meter readings and proper photographic documentation.
• Compliance with customer appointment timings.
• Adherence to safety requirements and company procedures.
• Proper care and maintenance of company equipment.
• Effective communication and coordination with the operations team.

4. Others

• Requires Class 3 License
• Company provides Vehicle