KEY RESPONSIBILITIES
- Welcome customers, attend to enquiries, and provide friendly and efficient customer service.
- Promote and recommend food items, menu specials, and available products to customers.
- Take customer orders, process payments, and handle cashiering duties.
- Assist with food packing, takeaway orders, and serving when required.
- Ensure food displays, counters, and shelves are properly arranged and replenished.
- Monitor stock levels and inform the supervisor of items that need replenishment.
- Maintain cleanliness and hygiene of the counter, dining area, and shop premises.
- Assist with daily shop operations, including opening and closing duties.
- Handle customer feedback and resolve basic customer concerns professionally.
- Perform other duties as assigned by the supervisor or management.
