Head Hostess

Company description

Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.

Take the opportunity to become a Heartist® and let your heart guide you in this world where life beats faster.

Job description

Consistently offer a professional, friendly greeting and engaging service

Understand the server’s tasks in the outlet

Understand shift end reports in the outlet and the POS system

Assist guests regarding food and beverage menu items in an informative and helpful way

Have knowledge of all menu items, garnishes, contents and preparation methods

Follow outlet policies, procedures and service standards

Follow all safety and sanitation policies when handling food and beverage

Other duties as assigned

Qualifications

Previous service experience an asset

Previous Point of Sale system experience an asset

Excellent communication and organizational skills

Strong interpersonal and problem solving abilities

Highly responsible and reliable

Ability to work well under pressure in a fast paced environment

Ability to work cohesively as part of a team

Ability to focus attention on guest needs, remaining calm and courteous at all times

Additional information

Experience is an asset

Prior experience working with Opera or a related system

Strong interpersonal and problem solving abilities

Fluency in English, additional languages are a plus